COACH’S PLAYBOOK SECTION 1: FAQ
CONFIRMATION EMAIL
Q: I have my “Account Confirmation Email”. What should I do?
NO CONFIRMATION EMAIL?
Q: I have not received my ‘Account Confirmation Email’. What should I do?
Option 1: I’ve never logged in, what do I do?
• Click “Never logged in”
• Enter your email address and click “Send Secure Link”
Option 2: I want to login with my Google Account?
• Click “Login with Google”
Note: “Login with Google” only works if your TACA account uses that email address.
Option 3: I am not sure if I have an account, can I create one?
• Click “Apply for an account”
Note: If you were a previous TACA member you already have an account, then use the
“Never logged in” option above.
FORGOT PASSWORD?
Q: I know my email, but I forgot my password and need to reset it. What should I do?
NEW COACH OR SCHOOL?
Q: I’m a new Coach. What should I do?
CONTACT SUPPORT
Q: I’ve tried everything. How do I get help?
COACH’S PLAYBOOK SECTION 2: MANAGEMENT
1. MANAGE YOUR PROFILE (2 minutes)
1a. Edit Your Profile
2. MANAGE FORMS (5 minutes)
2a. Complete the “Contact Information” Form
2b. Complete the “TACA Information” Form
2c. Complete the “Schools/Groups” Form
3. ACCESS MY TACA MEMBERSHIP CARD (1 minute)